Complaint Filling and Checking Process

1. Detailed write up on procedure for filing a complaint on designated email id.

Process –

  •  To filling a complaint on designated email id please visit the website https://www.support.gilbroking.com.
  • Then open the menu bar & you need to sign up first.
  • Then open the menu bar again & press the SUBMIT A TICKET
  • Now fill up the form with attaching your supportive documents & press the SUBMIT
  • A Successful message will show for successful ticket submitting.

 

2. Detailed write-up on the procedure for finding out the status of the complaint basis Ticket Number

Process-

  • For finding out the status of the complaint basis Ticket Number etc please visit the website https://www.support.gilbroking.com.
  • Then open the menu bar & you need to sign up first.
  • Then open the menu bar again & press the TICKET
  • You can find your ticket by pressing EXPORT TICKET button or STATUS/SORT BY

ATTENTION INVESTORS:-

  • Prevent Unauthorized Transactions in your Trading / Demat account --> Update your Mobile Numbers / email IDs with your Stock Brokers / Depository Participant. Receive alerts on your Registered Mobile / email IDs for trading account transactions and all debit and other important transactions in your demat account directly from Exchange / CDSL on the same day ......................Issued in the interest of Investors.
  • KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not to undergo the same process again when you approach another intermediary.
  • No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize our bank to make payment in case of allotment. No worries for refund as the money remains in investor's account..
  • Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.
  • Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
  • Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month
Advisory for investors
Gill Broking Logo
  • Gill Broking Private Limited
  • B-98-99, Third Floor, Lajpat Nagar-1,
    New Delhi, 110024
  • 011-40345555
  • support@gillbroking.com
Registration
  • SEBI REGN. NO: INZ000168338
  • NSE Member code: 90213
  • AMFI REGN NO: ARN-161738
  • MCX: 55880
  • CDSL DP: DP ID : 12092700
    SEBI Regn. No : IN-DP-587-2021
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Call & Trade Additional charges of ₹30 + applicable charges per order may be charged for orders placed through our support/dealing desk.

Risk disclosure with respect to trading by individual traders in Equity Futures & Options Segment

Compliance officer Name: Charanpreet Gill
Ph No: 011-40345555,    Email: COMPLIANCE@GILLBROKING.COM

Disclosure of Proprietary Account Trading & NSE by Members to Clients : Proprietary Trading Disclosure: In terms of provisions of the Rules, Bye-Laws and Business Rules of the Exchanges and Pursuant to SEBI Circular Number SEBI/MRD/SE/Cir-42/2003 dated November 19, 2003 & SEBI/HO/CDMRD/DMP/CIR/P/2016/49 dated April 25, 2016 regarding Disclosure of Proprietary Account Trading by broker to client, Gill Broking Private Limited Discloses to its clients about its policies on proprietary trades. Gill Broking Private Limited is doing client based trading and Pro-account trading. GILL BROKING – SEBI REG INZ000168338 | CIN NO.- U67190DL2017PTC324293 | FOR ANY GRIEVANCE, PLEASE WRITE TO US: GRIEVANCE@GILLBROKING.COM

Copyright © 2023 – Gill broking Pvt Ltd

Attention Investors!

• Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.
• Ensure that pay-out of funds/securities is received in your account within 1 working day from the date of pay-out.
• Be careful while executing the PoA (Power of Attorney) – specify all the rights that the stock broker can exercise and timeframe for which PoA is valid. It may be noted that PoA is not a mandatory requirement as per SEBI / Exchanges.
• Register for online applications viz Speed-e and Easiest provided by Depositories for online delivery of securities as an alternative to PoA.

• Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.

• Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Exchange website at following link: NSE, MCX

• Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/ collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.

• Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.

• Don’t ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.

• Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.

• Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.

• Do not deal with unregistered intermediaries (who are not registered with SEBI/Exchanges).

Names and contact details of all Key Managerial Personnel including Compliance Officer

Sr. No.Name of the IndividualDesignationContact NumbersEmail Id
1 Charanpreet GillCEO/MD011-40345555admin@gillbroking.com
2 Charanpreet GillWhole Time Director011-40345555gillbroking@gmail.com
3 Charanpreet GillCompliance officer011-40345555compliance@gillbroking.com
4Manpriya GillDesignated Director-1011-40345555manngill04@gmail.com
5Kewal GillDesignated Director-2011-40345555fvwealth@gmail.com

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